Getting Started
What is Aha Creator?
Aha Creator is a smart platform that helps creators secure brand partnerships easily. Here, brand collaborations will find you proactively! Aha Creator fully supports your creator journey from partnership matching to payment management, allowing you to focus on creating.
What platforms does Aha Creator support?
Currently, Aha Creator supports YouTube, Instagram, and TikTok. We're excited to expand to even more platforms soon so you can discover brand partnerships across various channels!
Is Aha Creator free for creators?
Yes! It's completely free to sign up and get brand deal opportunities.
How can I start making money with Aha? Any upfront costs?
No upfront costs. Once selected by our algorithm, you'll receive an invitation from Aha via email. You can click "View Offer Here" to access the campaign.
If I receive an invite for my YouTube channel, can I accept using my Instagram/X/etc.?
Social media accounts that don’t receive an invitation won’t be able to join the campaign, as invitations are sent based on the specific needs of each campaign.
Content Creation
What should I do if I run into problems while creating content?
No worries! Just follow our requirement. We also have "Hit video ideas" specially for you to create videos that could go viral.
How can I submit my content for review?
ou can upload completed drafts via the "Submit draft" button on the campaign page.
For YouTube campaigns, upload your video to YouTube and set it to "Unlisted". Copy the link here and submit it.
Step 1: Upload your video in YouTube Studio
Step 2: Set visibility to “Unlisted”
We'll review feedback as quickly as we can and provide feedback on the platform. Remember, there’s a limited time for making changes, so be sure to check your email for deadlines!
Can I skip the script review and go straight to making the video?
The script is just to avoid major revisions in the later stages. If you are not a script person, you can just show us your creative ideas!
What happens if my video doesn't pass the review or if our collaboration is terminated?
If the collaboration ends because the video doesn’t meet the production requirements, payment won't be issued. We encourage you to make timely revisions based on feedback and keep the communication flowing to ensure your collaboration goes smoothly.
Publishing Content
I missed the posting deadline. What should I do?
If you miss the final publishing deadline due to unforeseen circumstances, please reach out to [email protected] as soon as possible.
My promotional link isn't working. How do I fix it?
Just contact [email protected] for assistance! Our support team is ready to help and will work to resolve your issue as quickly as possible during business hours.
Payment
When can I expect to receive my payment, and how will it be processed?
You will receive 50% advance payment after you get approved and confirm the advance payment. You’ll receive your the other 50% payment within seven days after your video is published. Currently, we support bank transfers and PayPal.
What if my published video is taken down by the platform? Will I still be paid?
If this happens, please contact [email protected] right away so we can work on a solution together.
My Aha account shows my payment has been sent; why haven’t I received it yet?
This often happens due to different processing times based on your location and payment method. We recommend waiting 2-3 business days first.
If you still haven’t received your payment, feel free to reach out to [email protected] to check the payment status.
Why I received payment less than that presented on your platform?
All PayPal transfers have a 5% processing fee. SWIFT and local payout methods may have different transaction fees depending on your region. Check payment fee breakdown here: https://chartreuse-wrinkle-697.notion.site/Aha-Docs-11104daded68803fb924f34bbac22a76
Legal
How can I protect my rights?
Once you join a campaign, we’ll provide you with an Creator Agreement to help safeguard your rights. Be sure to read the terms carefully before signing!
Who owns the copyright for the video? How can the brand use my content
You own the copyright for your video. However, the brand can use your content for promotion during the collaboration and after the video is uploaded. This includes sharing it on social media, their official website, or other marketing channels.
Will my personal data and social media metrics be shared?
We value your privacy. Your personal information and social media metrics will only be used for this collaboration and its promotion, and we won’t share it with anyone else without your permission.
Miscellaneous
If I publish the video without approval, will I still get paid?
No, the collaboration will be considered invalid, and payment will not be issued.
What if I lose contact during the collaboration?
If this happens more than twice, you'll be added to our creator blocklist to prevent further contact.
Can I reach out to the brand directly after getting an Aha invitation?
To maintain consistency and transparency, we ask that all communication with the brand goes through the Aha platform. Please avoid contacting the brand directly. If you need to discuss any content or details, just reach out to us at [email protected]!